...can Go to Hell
So heres the story... Ive been going to 99 chicken for quite some time now. Enough to the point where they recognize who I am, not by name, but by face. For those who know me (not them, my friends) know I am allergic to Peanuts (not bad enough to where I will Die, but enough to make my throat close and feel not cool).
So everytime I go there I order the same thing. #2 spice chicken. Its actually pretty good, full of sauce and tasty. The one down side is it come with Peanuts sprinkled on top. So as an allergic person would usually do, I always ask for no Peanuts. The man who is usually working always says yes sure no problem, and even later he would say things showing me that he even remembers that I cant eat them.
So after waiting a while the chicken will come out, and 80% of the time it has peanuts sprinkled on it.... So politely I ask for them to give me a new one because i cannot eat them. Now its not like just large whole peanuts on there, its finely diced up bits...
So the man always comes back and takes the plate away, and brings it back to the kitchen, where the lady back there is supposedly making a new one. Well She doesnt make a new one, she just scrapes off the nut crumbs... usually not thoroughly because when the plate comes back out i pick up a drumstick and find many bits of pea nuts under neath... Usually Im pretty hungry and if there isnt too many, and for the first couple times it happen, I didnt mind much. I just went ahead and scraped it off and just made sure not to eat the dreaded Russell Killing Peanuts. Truely if someone is allergic to something, you are suppose to remake the entire dish, due to the fact that the customer might die or be very ill from whatever it is they are allergic to.
So, after eating at 99 Chicken (2781 El Camino Real Santa Clara, CA 95051 (408) 244-5599) for a few years and many many times of going through this same thing of having to return the chicken and scraping off bits... ud think it gets quite anoying rite? litterally 90-95% of the time I have to tell them that I asked for no nuts... (>_<)*
So, twice before the lady in the back who cooks the food, has given me a disgruntled face with a side of attitude as she takes the plate away and has to remake it (scrape of nuts). I try not to make a big scene or big deal about, since I know how it is when you have to remake dishes and ur not much in the mood to do it... although for the most part, i never show my fustration to customers.
So this last time I went to go eat there ( Tuesday January 5th, 2010), it was like any other nite that I had gone there. Ordered an #2 and the lady gave me the head nod with a smile and a confirming sentence that she had remembered me before and that I always order the chicken with no nuts. Sitting there enjoying my time with Mimi looking at all the pictures on the wall, making comments about them, we waiting for the chicken... and... As I expected when the chicken came out, there was a nicely placed decoration of peanuts all over the chicken...
So Once again i had to tell the lady that I had asked for no nuts.. She reacted with much disbelief that she had done it again.... She unhappily took the plate back to the kitchen and went ahead and did the usual... Scraped off the nuts and put on some more sauce... As the lady stood there the whole time after re-delivering the chicken, she waited for our approval. Mimi sat there picking at the chicken, poking and probing, inspecting for peanuts...
So The Lady replies with loads of confidence, saying "look theres no nuts. Where do you see nuts??? there is none." After that Mimi mentions that this wasnt the first time this has happened... and that the peanuts is really harmful to me. She replied saying that its a habbit of hers to put the nuts on, and that we are the only customers who ask for no peanuts... (really?? Jjincha??? the only customers???)
So she and mimi go back and forth with many words... The lady had told us that from now on when we come in we must order the regular fried chicken (#1) and that we need to put our own spicy sause on top of it... Because of her habbit and disability to remember, she is absolutly unable to make the spicey chicken with out peanuts... Mimi brought up the question of if they have the paper to take orders down, and she claims they do, but thats wasnt the reason why she always forgets and puts the nuts on the chicken...
So Mimi says to her, that she should break her habbit, specially one as simple as not putting nuts on the chicken if its requested. the Lady replied that she could go ahead and remake the entire plate of chicken, but the next time we come and all the times after that she is still going to forget and put nuts on top.
So She began to get somewhat upset and full of anger, and the man (goofy looking waiter guy thats always there, her Husband) came up and asked her "what are you still doing there?" and he told her to calm down and leave the situation alone. And she told him, "no I got this," and mimi told her that she should cater to customer's needs and if she doesnt really follow, then customers will leave and stop coming... Then she started walking away (storming off) and said out loud, that we should go home and make our own chicken.
So with that all being said, I decided it was time to get up and leave. If she wants me to make my own chicken, then Ill make my own god damn chicken. As we stood up to leave, she yelled "GO!!"
...and we left on our way to a place of peace and Love, Rumors @ 800 Kiely Blvd Santa Clara, CA 95051 (408) 244-4760
Here is 99 Chicken's yelp Review ( ' x ' )
I think they are over rated... Probably cuz I think they can go to hell! specailly that little lady who is first in line at my Deli freshly serving Knuckle Sandwiches w/ a side of choke a bitch^^ Kiss my ass Lady!!!! Bitch ass MiCHinYun!!!!
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